Evergreen

Jan-08

Total Sailings

17

Total Shipments

14

Total Delays

1

Percentage Delayed

7.14%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

11

78.57%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

1

7.14%

Over 2 Hours

2

14.28%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

5

29.41%

1-2 Days

3

17.65%

2-3 Days

1

5.88%

Over 3 Days

8

47.06%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

1

5.88%

On-Time

10

58.82%

Late

6

3529.00%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

1

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

Repeated Follow Up for Reply

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

1

Variation to Shipment Ratio

0.07

0.07:1

Total Emails Exchanged

1

Email to Shipment Ratio

0.07

0.07:1

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.07:1

Email to Shipment Ratio

0.07:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.50:1

1.57:1

3.00:1

0.25:1

Email to Shipment Ratio

4.25:1

4.50:1

9.00:1

0.50:1

2007 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov-Dec

Variation to Shipment Ratio

3.13:1

0.60:1

2.14:1

0.50:1

0.67:1

1.54:1

2.50:1

0.73:1

0.20:1

0.00:1

0.10:1

Email to Shipment Ratio

4.50:1

1.60:1

5.71:1

2.33:1

2.67:1

1.69:1

2.86:1

1.27:1

0.40:1

0.00:1

0.10:1