Evergreen

Mar-07

Total Sailings

15

Total Shipments

7

Total Delays

3

Percentage Delayed

42.86%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

6

85.71%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

1

14.29%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

2

20.00%

1-2 Days

1

10.00%

2-3 Days

2

20.00%

Over 3 Days

5

50.00%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

1

6.67%

On-Time

11

73.33%

Late

3

20.00%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

7

Typo

Rate

1

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

7

Repeated Follow Up for Reply

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

15

Variation to Shipment Ratio

2.14

Total Emails Exchanged

40

Email to Shipment Ratio

5.71

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.07:1

Email to Shipment Ratio

0.07:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.50:1

1.57:1

3.00:1

0.25:1

Email to Shipment Ratio

4.25:1

4.50:1

9.00:1

0.50:1