Evergeen

Apr-07

Total Sailings

15

Total Shipments

12

Total Delays

0

Percentage Delayed

0.00%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

10

83.33%

1/2 Hour - 1 Hour

1

8.33%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

1

8.33%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

6

46.15%

1-2 Days

2

15.38%

2-3 Days

3

23.08%

Over 3 Days

2

15.38%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

1

6.67%

On-Time

13

86.67%

Late

1

6.67%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

Rate

1

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

2

Repeated Follow Up for Reply

3

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

6

Variation to Shipment Ratio

0.50

Total Emails Exchanged

28

Email to Shipment Ratio

2.33

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.07:1

Email to Shipment Ratio

0.07:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.50:1

1.57:1

3.00:1

0.25:1

Email to Shipment Ratio

4.25:1

4.50:1

9.00:1

0.50:1