Evergreen

Jul-07

Total Sailings

20

Total Shipments

14

Total Delays

2

Percentage Delayed

14.29%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

14

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

5

25.00%

1-2 Days

1

5.00%

2-3 Days

2

10.00%

Over 3 Days

12

60.00%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

4

20.00%

On-Time

15

75.00%

Late

1

5.00%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

13

(not sent to edocs)

Typo

3

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

15

Repeated Follow Up for Reply

4

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

35

Variation to Shipment Ratio

2.50

Total Emails Exchanged

40

Email to Shipment Ratio

2.86

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.07:1

Email to Shipment Ratio

0.07:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.50:1

1.57:1

3.00:1

0.25:1

Email to Shipment Ratio

4.25:1

4.50:1

9.00:1

0.50:1