Evergreen

Sep-07

Total Sailings

23

Total Shipments

10

Total Delays

2

Percentage Delayed

20.00%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

9

90.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

1

10.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

6

26.09%

1-2 Days

3

13.04%

2-3 Days

1

4.35%

Over 3 Days

13

56.52%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

2

8.70%

On-Time

19

82.61%

Late

2

8.70%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

Repeated Follow Up for Reply

2

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

2

Variation to Shipment Ratio

0.20

Total Emails Exchanged

4

Email to Shipment Ratio

0.40

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.07:1

Email to Shipment Ratio

0.07:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.50:1

1.57:1

3.00:1

0.25:1

Email to Shipment Ratio

4.25:1

4.50:1

9.00:1

0.50:1