"K" Line

Mar-07

Total Sailings

36

Total Shipments

30

Total Delays

12

Percentage Delayed

40.00%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

27

90.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

3

10.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

22

66.67%

1-2 Days

4

12.12%

2-3 Days

3

9.09%

Over 3 Days

4

12.12%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

4

11.11%

On-Time

26

72.22%

Late

6

16.67%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

2

Rate

3

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

Repeated Follow Up for Reply

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

4

(masters re-sent on 4 separate occations - email problems last month?)

Total Documentation Variations

9

Variation to Shipment Ratio

0.30

Total Emails Exchanged

16

Email to Shipment Ratio

0.53

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.00:1

Email to Shipment Ratio

0.00:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.09:1

0.06:1

0.00:1

0.05:1

0.17:1

0.13:1

0.06:1

0.14:1

0.12:1

0.10:1

0.26:1

0.27:1

Email to Shipment Ratio

0.19:1

0.13:1

0.00:1

0.32:1

0.32:1

0.32:1

0.16:1

0.20:1

0.14:1

0.22:1

0.37:1

0.37:1

2005 Statistics

Monthly Comparison:

Jan - 05

Feb - 05

Mar - 05

Apr - 05

May - 05

Jun - 05

Jul - 05

Aug - 05

Sep - 05

Oct - 05

Nov - 05

Dec - 05

Issues to Shipment Ratio

0.00

0.00

.07:1

.83:1

.45:1

.23:1

.58:1

.43:1

.30:1

.41:1

.28:1

0.59:1

Email to Shipment Ratio

0.00

0.00

0.00

0.00

0.00

0.00

1.79:1

1.43:1

1.93:1

1.79:1

.97:1

1.95:1