MSC

Feb-07

Total Sailings

36

Total Shipments

30

Total Delays

9

Percentage Delayed

30.00%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

30

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

1

2.94%

1-2 Days

13

38.23%

2-3 Days

10

29.41%

Over 3 Days

10

29.41%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

12

On-Time

13

Late

11

Documentation Variations

BP Chem

Other BP

Non BP

Quantity

Proof Copies *

34

* Not included in ratio/totals

Following Master Instructions

3

3

Typo

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

9

9

Repeated Follow Up for Reply

3

3

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

49

Variation to Shipment Ratio

1.63

Total Emails Exchanged

19

Email to Shipment Ratio

0.63

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.31:1

Email to Shipment Ratio

0.56:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.65:1

1.92:1

3.11:1

2.93:1

2.82:1

1.95:1

4.14:1

0.57:1

Email to Shipment Ratio

4.35:1

4.60:1

3.33:1

4.43:1

2.65:1

2.55:1

5.57:1

1.04:1