MSC

Apr-07

Total Sailings

83

Total Shipments

81

Total Delays

23

Percentage Delayed

28.40%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

81

95.29%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

4

4.71%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

7

16.28%

1-2 Days

4

9.30%

2-3 Days

11

25.58%

Over 3 Days

21

48.84%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

65

78.31%

On-Time

15

18.07%

Late

3

3.61%

Documentation Variations

BP Chem

Other BP

Non BP

Quantity

Proof Copies *

43

* Not included in ratio/totals

Following Master Instructions

1

1

Typo

8

6

2

Rate

4

4

4

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

25

25

Repeated Follow Up for Reply

3

3

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

1

1

Total Documentation Variations

85

Variation to Shipment Ratio

1.05

Total Emails Exchanged

63

Email to Shipment Ratio

0.78

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.31:1

Email to Shipment Ratio

0.56:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.65:1

1.92:1

3.11:1

2.93:1

2.82:1

1.95:1

4.14:1

0.57:1

Email to Shipment Ratio

4.35:1

4.60:1

3.33:1

4.43:1

2.65:1

2.55:1

5.57:1

1.04:1