MSC

Jun-07

Total Sailings

85

Total Shipments

87

Total Delays

109

Percentage Delayed

125.29%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

87

97.75%

1/2 Hour - 1 Hour

2

2.25%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

4

5.06%

1-2 Days

14

17.72%

2-3 Days

37

46.84%

Over 3 Days

24

30.38%

(between 4 and 14 days)

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

5

On-Time

77

Late

3

Documentation Variations

BP Chem

Other BP

Quantity

Proof Copies *

68

* Not included in ratio/totals

Following Master Instructions

56

(docs not sent to edocs)

Typo

5

3

2

Rate

5

2

3

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

62

3

59

Repeated Follow Up for Reply

6

6

0

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

202

Variation to Shipment Ratio

2.32

Total Emails Exchanged

198

Email to Shipment Ratio

2.28

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.31:1

Email to Shipment Ratio

0.56:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.65:1

1.92:1

3.11:1

2.93:1

2.82:1

1.95:1

4.14:1

0.57:1

Email to Shipment Ratio

4.35:1

4.60:1

3.33:1

4.43:1

2.65:1

2.55:1

5.57:1

1.04:1