MSC

Jul-07

Total Sailings

124

Total Shipments

71

Total Delays

35

Percentage Delayed

49.30%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

71

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

6

4.62%

1-2 Days

4

3.08%

2-3 Days

18

13.85%

Over 3 Days

102

78.46%

(between 4 and 15 days)

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

23

18.55%

On-Time

65

52.42%

Late

36

29.03%

Documentation Variations

Quantity

Proof Copies *

58

* Not included in ratio/totals

Following Master Instructions

46

(docs not sent to edocs)

Typo

25

Rate

7

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

67

Repeated Follow Up for Reply

6

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

3

Total Documentation Variations

212

Variation to Shipment Ratio

2.99

Total Emails Exchanged

259

Email to Shipment Ratio

3.65

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.31:1

Email to Shipment Ratio

0.56:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.65:1

1.92:1

3.11:1

2.93:1

2.82:1

1.95:1

4.14:1

0.57:1

Email to Shipment Ratio

4.35:1

4.60:1

3.33:1

4.43:1

2.65:1

2.55:1

5.57:1

1.04:1