MSC

Nov-08

Total Sailings

82

Total Shipments Booked

64

Total Delays

30

Percentage Delayed

46.88%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

64

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

7

8.54%

1-2 Days

17

20.73%

2-3 Days

13

15.85%

Over 3 Days

45

54.88%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

18

21.95%

On-Time

52

63.41%

Late

12

14.63%

Documentation Variations

BP Chem

Other BP

Non BP

Quantity

Proof Copies *

* Not included in ratio/totals

Following Master Instructions

34

Typo

6

Rate

1

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

23

Repeated Follow Up for Reply

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

3

Duplicate Request for Document

Total Documentation Variations

67

Variation to Shipment Ratio

1.05

Total Emails Exchanged

58

Email to Shipment Ratio

0.91

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

0.31:1

Email to Shipment Ratio

0.56:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

2.65:1

1.92:1

3.11:1

2.93:1

2.82:1

1.95:1

4.14:1

0.57:1

Email to Shipment Ratio

4.35:1

4.60:1

3.33:1

4.43:1

2.65:1

2.55:1

5.57:1

1.04:1