Safmarine

Jan-08

Total Sailings

Total Shipments

3

Total Delays

1

Percentage Delayed

33.33%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

3

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

1

25.00%

1-2 Days

0

0.00%

2-3 Days

0

0.00%

Over 3 Days

3

75.00%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

0

2.00%

On-Time

4

100.00%

Late

0

0.00%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

2

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

1

Repeated Follow Up for Reply

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

3

Variation to Shipment Ratio

1.00

1.00:1

Total Emails Exchanged

3

Email to Shipment Ratio

1.00

1.00:1

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

1.00:1

Email to Shipment Ratio

1.00:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

5.83:1

5.40:1

1.67:1

0.40:1

4.60:1

1.60:1

2.67:1

5.00:1

Email to Shipment Ratio

4.67:1

3.00:1

1.67:1

0.40:1

8.00:1

6.20:1

7.0:1

10.50:1

2007 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov-Dec

Variation to Shipment Ratio

0.00:1

2.75:1

4.00:1

3.00:1

3.40:1

2.40:1

2.60:1

2.25:1

1.50:1

1.5:01

1.29:1

Email to Shipment Ratio

0.00:1

4.25:1

4.00:1

3.00:1

3.00:1

5.20:1

4.80:1

2.75:1

1.75:1

1.75:1

1.86:1