Safmarine

Mar-07

Total Shipments

5

Total Delays

0

Percentage Delayed

0.00%

Booking Details Received

(Standard - Immediate)

Quantity

Percentage

Immediate

5

100.00%

1/2 Hour - 1 Hour

0

0.00%

1 Hour - 2 Hours

0

0.00%

Over 2 Hours

0

0.00%

B/L's Received

(Standard - 3 Business Days)

Quantity

Percentage

0-1 Days

1

25.00%

1-2 Days

1

25.00%

2-3 Days

0

0.00%

Over 3 Days

2

50.00%

Sailed As Scheduled

Quantity

Percentage

(Standard - Same day as given at time of booking)

Early

0

0.00%

On-Time

4

80.00%

Late

1

20.00%

Documentation Variations

Quantity

Proof Copies

Following Master Instructions

Typo

9

Rate

Originals vs Express

Hard Copy vs Email

Calling to get B/L Released

1

Repeated Follow Up for Reply

10

Missing Certificates

Incorrect Dims or ft3

Split Booking w/o Approval

Duplicate Request for Document

Total Documentation Variations

20

Variation to Shipment Ratio

4.00

Total Emails Exchanged

23

Email to Shipment Ratio

4.60

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

1.00:1

Email to Shipment Ratio

1.00:1

2006 Statistics

Monthly Comparison:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Variation to Shipment Ratio

5.83:1

5.40:1

1.67:1

0.40:1

4.60:1

1.60:1

2.67:1

5.00:1

Email to Shipment Ratio

4.67:1

3.00:1

1.67:1

0.40:1

8.00:1

6.20:1

7.0:1

10.50:1