"In the first three
months of partnering with Harbour, we eliminated from BP
Chemical's export logistics Value Stream, 35% of the steps, 71%
of the minutes, and have (except L/C shipments) completely
paperless transactions. Harbour has assisted with our
carrier management and compliance programs while providing very
personalized service. The consistency of their level of
service, and focus on continually improving our export logistics
process, has been well received by BP."
Margaret Foye,
Container
Negotiations and Compliance Manager - A&A Americas
BP
Chemical Company
Naperville, IL
"In the nine months since partnering with Harbour we
have eliminated 56% of the steps, 79% of the manual cycle time and all
non-valued added (or muda) from Ariens’ global logistics value stream.
While getting documents to Ariens’ distributors faster, Harbour has helped
Ariens eliminate 94% of the steps and cost of couriers. Communication with
Ariens distributors has improved though Harbour’s frequent automated
communications. Linking Harbour’s WEB site to ours, Ariens’ distributors
gained on-line access to up-to-date tracking, their profiles and shipment
documents. Harbour is a valued partner in our Lean
Journey"
Carl F. Herden,
VP International
Sales & Business Development
The Ariens
Company
Brillion, WI
"Harbour was instrumental in reducing cycletime on freight
consolidations to Motorola Germany. Harbour streamlined
a very manual, labor intensive process resulting in cost savings
to Motorola. I've found everyone at Harbour to be honest
and straightforward in their approach."
Sandy Schadd,
International Supervisor
Motorola Parts Department
Schaumburg, Illinois
"On behalf of L'Oreal USA, I would like to take this opportunity
to personally thank you and the entire staff for your great service
and support. In my 20 years of experience, I believe I have seen
a containerload of mission statements, company commitments and
written guarantees. They're not worth anything unless you can
back them up the way Harbour has."
Mr. John Norkevich,
Manager of Transportation and Export Operations
L'Oreal USA
Dayton, New Jersey
"I was reluctant to
believe in or use this system from Harbour when it was first
brought to my attention; I was more interested in reducing costs
with the 'conventional' vendors. Finally I became interested and
in my 20 years of supply management, I have not seen any system,
worldwide, that is better. This system has additionally helped
my customer service levels and inventory management; I am able
to receive material faster and have been able to reduce
inventory levels due to faster cycle times. I am now a
believer!"
Mr. Steven Earles,
Purchasing Manager
Motorola Radio Parts & Service Group
Europe, Middle East, and Africa.
"Harbour International has been Moen Incorporated's "preferred
freight forwarder" for the past eight years. During that
time, our export business has grown about 25% annually. The partnership
we have with Harbour has played a significant part in our success.
Taking advantage of Harbour’s state-of-the-art electronic
technology has allowed us to enjoy this growth without adding
additional staff to our export department."
Mr. John Thoman,
Import / Export Manager
Moen Incorporated
North Olmsted, Ohio
